Case with Intelligent AI in SAP Service Cloud Version 2
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Intelligent Case Manager on Service Cloud V2 provides a flexible framework for adapting service processes to customer-specific requirements. Users can access information at the tip of your fingers. As a result of this powerful combination, service centers are able to increase efficiency and flexibility during the service process. This micro learning video introduces the three important features based on machine learning and artificial intelligence in SAP Service Cloud version 2.
