Loading...

CX Adoption Best Practices
Watch the video now or in 20 sec.

Customers need more than just outstanding software products to achieve their desired business value from their investment. At the center of the digital journey, adoption is paramount to realize business value. In this video, you will get some insights into the fundamental aspects of adoption and enablement to help you set the basis for a successful project from start to end.

Content:

Adoption Overview
              Adoption Definition and Preparation
              Adoption Value
              Adoption Maturity Model

Increase Adoption
              Success Criteria
              Adoption Ambassador
              Publish and Communicate
              Enablement

For further information and guidance on enablement and adoption, please visit our Onboarding Resource Center, where you can find solution-specific information to guide you to a successful project.